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CLIENT SERVICE IS NOT AN AFTERTHOUGHT.
(Not if we plan to stay in business.)
Purchasing great lead tracking software is important, but without direction from the vendor you can expect to stumble. Our customers have indicated that our unique implementation and administrative support was crucial to their overall customer relationship and management success.
Without solid support from your software partner, you can expect to stumble with a new lead tracking system. Our customers repeatedly tell us that our unique implementation process and administrative support were crucial to their overall CRM success. Moreover, they’ll gladly tell you the same thing.
Prepare, Implement, Maintain
Lead Sentry’s professional services staff is charged with one thing: setting you up for success during the implementation cycle and well beyond it. Our proven approach is based on three strategic phases:
Step 1: Planning
Your Lead Sentry account manager is your personal application consultant. He or she will help transform your unique business processes, needs, and goals into an effective lead tracking strategy.
Step 2: Implementation
Leveraging the experience of hundreds of successful rollouts, our implementation process will make your own deployment a breeze. This is critical if you want to ensure quick adoption of the system by your entire team.
Step 3: Maintenance
Once you’re up and running, Lead Sentry’s professional services staff stays with you to help fine-tune your CRM application. We’ll analyze trends, identify untapped opportunities, and optimize your overall lead management strategy. This strategic approach is what sets us apart – because our expertise helps you get the very most out of the system.
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